WHO WE ARE

Vision

To become the best and most trusted ship agency company in Indonesia, with a reputation for professionalism, efficiency, and integration, while contributing to sustainable innovation for the advancement of the national maritime industry on the global stage.

Mission

1. Provide professional, effective, efficient, and transparent ship agency services that comply with national and international maritime standards to ensure safety and smooth operations in every aspect of service delivery.
2. Offer integrated and proactive communication and coordination services to maritime stakeholders to ensure smooth ship operations.
3. Develop and deliver an integrated maritime business ecosystem to comprehensively and synergistically meet clients operational needs.
4. Build long-term partnerships with clients based on business ethics, trust, and customer satisfaction.
5. Actively contribute to advancing an innovative, sustainable, and environmentally friendly maritime industry.

Value

Our company values are reflected in the acronym “PRO ACTIVE”

Pro - Professionalism
We consistently uphold high work standards by prioritizing integrity, competence, and ethics in every aspect of our operations.

A - Accountability
We take full responsibility for every action and decision we make. Transparency is our core principle in maintaining the trust of our customers and partners.

C - Customer-Centric
Customer satisfaction is our top priority. We listen to our clients needs and provide the best solutions to meet and exceed their expectations.

T - Teamwork
We believe that strong collaboration and effective communication within the team are key to delivering optimal solutions.

I - Innovation
We continuously seek new ways to improve our services, leverage the latest technology, and create more efficient solutions.

V - Visionary
We are future-oriented, focusing on innovation and sustainable development to meet the challenges of the maritime industry ahead.

E - Excellence
We strive for excellence in every aspect of our services to ensure our clients satisfaction and success, while positioning ourselves as a leader in the industry.

Goals

PT Trans Ship Management is committed to providing the best 24/7 ship agency services and delivering innovative solutions to support the shipping and logistics industry in Indonesia. We prioritize efficiency, safety, and sustainability, while recognizing the importance of social responsibility in supporting communities and environmental preservation. With dedication and professionalism, we are ready to be your trusted partner in meeting all your maritime needs.